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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brendan Lohmar

March 13, 2025

5  out of  5
rating by Brendan Lohmar
"Last week I purchased coverage for my new (to me) vehicle, and the process was seamless thanks to Keeren here at Mary Snider State Farm. I received a very reasonable rate with generous coverage- all within an hour thanks to her diligence."
We responded:
"Thank you, Brendan, for sharing your experience! I'm delighted that Keeren was able to make the process of purchasing coverage so smooth and efficient. It's wonderful to know you received a great rate with comprehensive coverage in such a short time. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Aiden Perrenoud

March 11, 2025

5  out of  5
rating by Aiden Perrenoud
"I have been with the office of Mary Snider for the past two years and have received nothing but incredible service! I would like to spotlight Linda Mason as she has been the one I have been primarily working with. Her commitment to me has been unmatched and her customer service has been superb! She always makes sure I get what I need and has worked with me to make things happen! 10/10!"
We responded:
"Aiden, thank you for your kind words! I'm glad to hear about your positive experience over the past two years. I'm glad to hear that Linda has been able to assist you, and I appreciate having her on our team. Thank you for choosing Team Snider for your insurance needs! "
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Sarah Booth

March 10, 2025

5  out of  5
rating by Sarah Booth
"Kate at Mary Snider - State Farm Insurance is always very helpful and efficient in taking care of my insurance needs."
We responded:
"Thank you, Sarah, for your wonderful feedback! I'm delighted to know that Kate has been helpful and efficient in managing your insurance needs. Team Snider is here to assist you anytime, so feel free to reach out if you have any questions or need further assistance."
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Carol

February 11, 2025

5  out of  5
rating by Carol
"Very informative and helpful agent for my new policies! We have been with State Farm for many years now with several policies and we are very, very happy with the service!"
We responded:
"Thank you, Carol! I'm glad to hear that you found the information helpful for your new policies. It's wonderful to know that you've been with State Farm for many years and are happy with our service. If you ever have any questions or need further assistance, feel free to reach out. We're here to help!"
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Cole Adler

February 11, 2025

5  out of  5
rating by Cole Adler
"Kate Johnson and Kereen Finkbeier have been absolutely phenomenal in getting me set up with certain policies (very quick and efficient in answering all of my questions and getting documents ready for me)."
We responded:
"Thank you, Cole, for your wonderful feedback! I'm delighted to hear that Team Snider was able to assist you so efficiently with your policies. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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Kara Litwin

January 24, 2025

5  out of  5
rating by Kara Litwin
"Highly recommend Mary Snider Insurance Agency. Kate Johnson specifically was super helpful and communicative!"
We responded:
"Thank you, Kara, for your wonderful recommendation! I'm delighted to hear that Kate was able to help you with your Home and Auto insurance. Don't hesitate to reach out if you have any questions or need further assistance."
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Nicholas Scherf

January 21, 2025

5  out of  5
rating by Nicholas Scherf
"I have received excellent service from the office of Mary Snider, State Farm Insurance Agent. I want to commend Linda Mason, a representative of this office, for her dedication and professionalism. Linda provided clear and thorough explanations of my coverage, plan details, and policy provisions, ensuring that I understood the benefits, conditions, and requirements of my policy. She addressed my questions with care and expertise and exceeded expectations by reaching out to ask how I was doing before, during, and after my move. She followed up multiple times to confirm that my coverage was accurate and complete and to make sure that I was satisfied with the process. Linda’s attention to detail, focus on client needs, and thoughtful approach reflect the high standards of service that make State Farm a trusted provider. I appreciate her efforts and highly recommend working with her, Mary Snider, and the professionals at this office."
We responded:
"Thank you, Nicholas, for sharing your experience with our office! I'm happy to hear that Linda's dedication and professionalism made your move to DC and transferring your Renters insurance a smooth process. "
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Robert Michaelson

January 7, 2025

5  out of  5
rating by Robert Michaelson
"I worked with Kate who was very knowledgeable, professional and provided prompt and great service. I highly recommend."
We responded:
"Thank you, Robert, for your wonderful feedback! I'm happy to know that Kate provided you with knowledgeable and professional service. Your recommendation means a lot to us. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
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Laurie Schwede

January 6, 2025

5  out of  5
rating by Laurie Schwede
"Many thanks to Mary and Keeren for transferring the policy on my old car to the new one the SAME DAY I requested this change, just before a big holiday! Very much appreciate your very prompt action!"
We responded:
"Thank you, Laurie! I'm so happy to hear Keeren was able to assist you with your Auto insurance needs so quickly, especially right before a big holiday. Your appreciation for their prompt action means a lot to us. "
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Kate Schmidgall

December 20, 2024

5  out of  5
rating by Kate Schmidgall
"Linda Mason answered my call and offered professional support with kindness and efficiency. This was the first time, as a small business owner for 15+ years with multiple insurance types, that I can recall an insurance provider listening and quickly solving my problem. It's usually such a headache--but Linda was standout. For that reason, I would recommend this office."
We responded:
"Thank you, Kate, for sharing your experience! I'm glad to hear that Linda provided you with such efficient and kind support with your Business insurance. Your recommendation means a lot to us. If you ever need further assistance, don't hesitate to reach out."
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Raymond Zink

December 4, 2024

5  out of  5
rating by Raymond Zink
"Linda is great!"
We responded:
"Linda is indeed wonderful! We're happy to have her on our team. Thanks for sharing your positive experience, Raymond. If you need anything else, feel free to reach out!"
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Emma Woodhead

September 28, 2024

5  out of  5
rating by Emma Woodhead
"Linda is a savior!!!!!!! She was such a help during a crazy process of moving. She worked so fast and so well with us that she truly was a saint. We are so happy she was the one who helped us"
We responded:
"Emma, thank you so much for your wonderful review! I'm so happy Linda could assist you during your move to DC. She truly is a valuable part of our team. If you need any further assistance, don't hesitate to reach out. "
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Jean Su

September 24, 2024

5  out of  5
rating by Jean Su
"Keeren with Mary Snider's office was fantastic to work with--explained different policies thoroughly and was very responsive to getting this done. Highly recommend!"
We responded:
"Jean, thank you so much for your wonderful review! I'm glad to hear that Keeren was able to conduct a thorough risk management review explain the different policies thoroughly and was responsive throughout the process. We appreciate your recommendation and are always here to help with any future needs. "
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Paula Amann

September 17, 2024

5  out of  5
rating by Paula Amann
"As usual, my local State Farm office knocked it out of the park on customer service. Linda came up with a unique and helpful reminder system for auto insurance bills. Many thanks!"
We responded:
"Paula, thank you for your wonderful review! I'm happy to hear that Linda's reminder system for auto insurance bills was helpful. We're grateful for your continued trust in our office and are always here to assist you with any future needs. - Mary Snider - State Farm Insurance Agent, Washington, DC"
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Sean Seyedzare

August 6, 2024

5  out of  5
rating by Sean Seyedzare
"I've been a customer for over 6 years and I appreciate the promptness, attentiveness, and professionalism that I get every time I interact with them."
We responded:
"Hey Sean, thanks a bunch for being with us for over 6 years! I'm so glad to hear you appreciate our promptness, attentiveness, and professionalism. We're always here for you! "
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Jeff Buchheit

July 31, 2024

5  out of  5
rating by Jeff Buchheit
"Kate was amazing. I sent her a request and expected to get the document I needed sometime within a few days and she had it to me within half an hour! Amazing! So thankful for her quick response."
We responded:
"Hey Jeff, Thanks a ton for the awesome review! I'm so happy Kate could assist you so quickly! We’re grateful for her dedication and efficiency. If you need anything else, feel free to reach out anytime!"
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Josarie Molina

July 30, 2024

5  out of  5
rating by Josarie Molina
"Thank you for professional, kind, patient, excellent customer service and finding savings in our insurance bundle! They took time to explain coverage and benefits and replied promptly to emails and calls. Linda Mason was diligent and empathetic during difficult times."
We responded:
"Josarie, thank you for this great review! We love helping customers like you with their Home, Auto and Life insurance needs. "
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Pamela Michaels

July 22, 2024

5  out of  5
rating by Pamela Michaels
"Keeren Finkbeiner was very personable, and had a lot of patience helping me with the tedious insurance questions I had to have answered! It makes a difference to have someone like Keeren take the time to be sure you understand everything instead of just doing everything online."
We responded:
"Hi Pamela, Thanks so much for your wonderful review! I'm glad Keeren could assist you with your insurance questions and make the process easier. We always strive to ensure our clients fully understand their options. If you need any further assistance, feel free to reach out anytime!"
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JoAnne Frias

July 20, 2024

5  out of  5
rating by JoAnne Frias
"I want to recognize Ms.Linda Mason for helping me during a difficult time gathering information that I needed to file a claim. Her knowledge and her friendly characteristics helped me feel safe. She has a great personality and is super sweet. Kudos to her 👏🏼👏🏼👏🏼🎉🎉🎉🎉"
We responded:
"Hi JoAnne! Thanks so much for your wonderful review! I'm so happy to hear that Linda was able to assist you during a tough time. Her knowledge and friendly nature are truly invaluable to our team. I'll make sure to pass along your kudos to her! If you need anything else, we're always here to help! - Mary Snider - State Farm Insurance Agent, Washington, DC"
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Haley S.

July 11, 2024

5  out of  5
rating by Haley S.
"Linda Mason is such a kind, friendly, and helpful person! She works miracles and I have no doubt that she can solve any problem that may come up. Like I told her on the phone- Linda is a ROCKSTAR! Thank you so much for your help!"
We responded:
"Thank you so much for your enthusiastic feedback, Haley! Linda truly is a rockstar and we're thrilled to hear that she was able to assist you so effectively. We're here for you whenever you need us! Mary Snider - State Farm Insurance Agent, Washington, DC"
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Jordan

July 11, 2024

5  out of  5
rating by Jordan
"Linda Mason at this State Farm Office really saved my husband and I when moving. I completely forgot to add him to the policy for our renters insurance and we were freaking out as we needed it the next day. Linda saw we needed our new policy by the next day and she was able to get us our new policy by the end of the day before the policy started and we moved in. Linda was amazing! She really calmed us down and made us feel understood. We are so grateful to Linda! Thank you Linda!"
We responded:
"Thank you, Jordan, for sharing your experience with Linda! We're thrilled that Linda was able to assist you promptly and efficiently with your renters insurance policy. We're grateful for your kind words and glad we could help ease your moving process. If you ever need assistance in the future, please don't hesitate to reach out. Mary Snider - State Farm Insurance Agent, Washington, DC"
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S Ahmed

June 21, 2024

5  out of  5
rating by S Ahmed
"Extremely Helpful. The best person I have worked with. State Farm should be proud to have her as an employee"
We responded:
"Thank you, S Ahmed, for your glowing review! I am pleased to have provided you with exceptional service and am grateful for your kind words. Our team at State Farm is dedicated to assisting you with all your insurance needs. Looking forward to serving you again! - Mary Snider, State Farm Insurance Agent, Washington, DC"
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Dai Do

June 20, 2024

5  out of  5
rating by Dai Do
"Mary and her team help us for our business and worker comp policy for over decade and she never disappoint us , great customer services , always there to anwser any question we may have. Kate and other staff super nice to their customers ,we had a great experience with them and we continue to do business with them for years to come . Thanks for everything !"
We responded:
"Thank you for this great review, Dai! We love helping clients like you with their Business and Professional Liability insurance needs! "
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Ed Meyers

May 28, 2024

5  out of  5
rating by Ed Meyers
"We have had a lot of insurance companies over the years. Mary Snider is clearly the best, by far. State Farm has been more efficient than other companies in helping us. Mary and her team are the best by far compared to our past State Farm companies in keeping rates lower and service. I found out the hard way that State Farm offices are not all the same. Their charges and services vary. Mary's is the best."
We responded:
"Ed, thank you so much for this wonderful 5 star review! We appreciate your business and confidence in myself and the team in helping you with your Home and Auto insurance. "
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Pat Davies

May 23, 2024

5  out of  5
rating by Pat Davies
"I just switched all of my insurance (home, auto, umbrella, and more) to State Farm largely because of Kate Johnson. She has been great to work with and has been working hard and diligently to get me all of the coverage that I need at highly competitive rates. I am very pleased that we connected and highly recommend her."
We responded:
"Pat, we're happy to hear you're pleased with the service Kate provided in helping you switch your insurance to State Farm! We're grateful for your recommendation and look forward to continuing to provide you with competitive rates and excellent coverage. If you ever need assistance, our office is here for you! - Mary Snider, State Farm Insurance Agent, Washington, DC"