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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Emma Woodhead

Emma Woodhead

September 28, 2024

5  out of  5
rating by Emma Woodhead
"Linda is a savior!!!!!!! She was such a help during a crazy process of moving. She worked so fast and so well with us that she truly was a saint. We are so happy she was the one who helped us"
We responded:
"Emma, thank you so much for your wonderful review! I'm so happy Linda could assist you during your move and make the process smoother. She truly is a valuable part of our team. If you need any further assistance, don't hesitate to reach out. - Mary Snider - State Farm Insurance Agent, Washington, DC"
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Jean Su

September 24, 2024

5  out of  5
rating by Jean Su
"Keeren with Mary Snider's office was fantastic to work with--explained different policies thoroughly and was very responsive to getting this done. Highly recommend!"
We responded:
"Jean, thank you so much for your wonderful review! I'm glad to hear that Keeren was able to explain the different policies thoroughly and was responsive throughout the process. We appreciate your recommendation and are always here to help with any future needs. - Mary Snider - State Farm Insurance Agent, Washington, DC"
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Paula Amann

September 17, 2024

5  out of  5
rating by Paula Amann
"As usual, my local State Farm office knocked it out of the park on customer service. Linda came up with a unique and helpful reminder system for auto insurance bills. Many thanks!"
We responded:
"Paula, thank you for your wonderful review! I'm happy to hear that Linda's reminder system for auto insurance bills was helpful. We're grateful for your continued trust in our office and are always here to assist you with any future needs. - Mary Snider - State Farm Insurance Agent, Washington, DC"
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Bryan Daugherty

August 30, 2024

5  out of  5
rating by Bryan Daugherty
"Keeren was incredibly patient and helpful while assisting me with adding Renter's Insurance to my Auto Insurance plan. She has absolutely helped ease the stress of moving to a new city. Thank you Keeren!"
We responded:
"Bryan, thank you for your wonderful review. I'm glad to hear that Keeren was able to assist you with adding Renter's Insurance to your Auto Insurance plan. Moving to a new city can be stressful, and it's great to know Keeren helped ease that transition. If you need any further assistance, our office is always here to help. - Mary Snider - State Farm Insurance Agent, Washington, DC"
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Sean Seyedzare

August 6, 2024

5  out of  5
rating by Sean Seyedzare
"I've been a customer for over 6 years and I appreciate the promptness, attentiveness, and professionalism that I get every time I interact with them."
We responded:
"Hey Sean, thanks a bunch for being with us for over 6 years! I'm so glad to hear you appreciate our promptness, attentiveness, and professionalism. We're always here for you! - Mary Snider - State Farm Insurance Agent, Washington, DC"
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Jeff Buchheit

July 31, 2024

5  out of  5
rating by Jeff Buchheit
"Kate was amazing. I sent her a request and expected to get the document I needed sometime within a few days and she had it to me within half an hour! Amazing! So thankful for her quick response."
We responded:
"Hey Jeff, Thanks a ton for the awesome review! I'm so happy Kate could assist you so quickly! We’re grateful for her dedication and efficiency. If you need anything else, feel free to reach out anytime! - Mary Snider - State Farm Insurance Agent, Washington, DC"
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Josarie Molina

July 30, 2024

5  out of  5
rating by Josarie Molina
"Thank you for professional, kind, patient, excellent customer service and finding savings in our insurance bundle! They took time to explain coverage and benefits and replied promptly to emails and calls. Linda Mason was diligent and empathetic during difficult times."
We responded:
"Josarie, thank you for this great review! We love helping customers like you with their Home, Auto and Life insurance needs. "
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Pamela Michaels

July 22, 2024

5  out of  5
rating by Pamela Michaels
"Keeren Finkbeiner was very personable, and had a lot of patience helping me with the tedious insurance questions I had to have answered! It makes a difference to have someone like Keeren take the time to be sure you understand everything instead of just doing everything online."
We responded:
"Hi Pamela, Thanks so much for your wonderful review! I'm glad Keeren could assist you with your insurance questions and make the process easier. We always strive to ensure our clients fully understand their options. If you need any further assistance, feel free to reach out anytime! - Mary Snider - State Farm Insurance Agent, Washington, DC"
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JoAnne Frias

July 20, 2024

5  out of  5
rating by JoAnne Frias
"I want to recognize Ms.Linda Mason for helping me during a difficult time gathering information that I needed to file a claim. Her knowledge and her friendly characteristics helped me feel safe. She has a great personality and is super sweet. Kudos to her 👏🏼👏🏼👏🏼🎉🎉🎉🎉"
We responded:
"Hi JoAnne! Thanks so much for your wonderful review! I'm so happy to hear that Linda was able to assist you during a tough time. Her knowledge and friendly nature are truly invaluable to our team. I'll make sure to pass along your kudos to her! If you need anything else, we're always here to help! - Mary Snider - State Farm Insurance Agent, Washington, DC"
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Haley S.

July 11, 2024

5  out of  5
rating by Haley S.
"Linda Mason is such a kind, friendly, and helpful person! She works miracles and I have no doubt that she can solve any problem that may come up. Like I told her on the phone- Linda is a ROCKSTAR! Thank you so much for your help!"
We responded:
"Thank you so much for your enthusiastic feedback, Haley! Linda truly is a rockstar and we're thrilled to hear that she was able to assist you so effectively. We're here for you whenever you need us! Mary Snider - State Farm Insurance Agent, Washington, DC"
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Jordan

July 11, 2024

5  out of  5
rating by Jordan
"Linda Mason at this State Farm Office really saved my husband and I when moving. I completely forgot to add him to the policy for our renters insurance and we were freaking out as we needed it the next day. Linda saw we needed our new policy by the next day and she was able to get us our new policy by the end of the day before the policy started and we moved in. Linda was amazing! She really calmed us down and made us feel understood. We are so grateful to Linda! Thank you Linda!"
We responded:
"Thank you, Jordan, for sharing your experience with Linda! We're thrilled that Linda was able to assist you promptly and efficiently with your renters insurance policy. We're grateful for your kind words and glad we could help ease your moving process. If you ever need assistance in the future, please don't hesitate to reach out. Mary Snider - State Farm Insurance Agent, Washington, DC"
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S Ahmed

June 21, 2024

5  out of  5
rating by S Ahmed
"Extremely Helpful. The best person I have worked with. State Farm should be proud to have her as an employee"
We responded:
"Thank you, S Ahmed, for your glowing review! I am pleased to have provided you with exceptional service and am grateful for your kind words. Our team at State Farm is dedicated to assisting you with all your insurance needs. Looking forward to serving you again! - Mary Snider, State Farm Insurance Agent, Washington, DC"
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Dai Do

June 20, 2024

5  out of  5
rating by Dai Do
"Mary and her team help us for our business and worker comp policy for over decade and she never disappoint us , great customer services , always there to anwser any question we may have. Kate and other staff super nice to their customers ,we had a great experience with them and we continue to do business with them for years to come . Thanks for everything !"
We responded:
"Thank you for this great review, Dai! We love helping clients like you with their Business and Professional Liability insurance needs! "
Profile photo of Ed Meyers

Ed Meyers

May 28, 2024

5  out of  5
rating by Ed Meyers
"We have had a lot of insurance companies over the years. Mary Snider is clearly the best, by far. State Farm has been more efficient than other companies in helping us. Mary and her team are the best by far compared to our past State Farm companies in keeping rates lower and service. I found out the hard way that State Farm offices are not all the same. Their charges and services vary. Mary's is the best."
We responded:
"Ed, thank you so much for this wonderful 5 star review! We appreciate your business and confidence in myself and the team in helping you with your Home and Auto insurance. "
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Pat Davies

May 23, 2024

5  out of  5
rating by Pat Davies
"I just switched all of my insurance (home, auto, umbrella, and more) to State Farm largely because of Kate Johnson. She has been great to work with and has been working hard and diligently to get me all of the coverage that I need at highly competitive rates. I am very pleased that we connected and highly recommend her."
We responded:
"Pat, we're happy to hear you're pleased with the service Kate provided in helping you switch your insurance to State Farm! We're grateful for your recommendation and look forward to continuing to provide you with competitive rates and excellent coverage. If you ever need assistance, our office is here for you! - Mary Snider, State Farm Insurance Agent, Washington, DC"
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Amber Ontiveros

May 17, 2024

5  out of  5
rating by Amber Ontiveros
"Kate, staff with Mary Snider's State Farm Firm, literally made my day! On my behalf, she's diligently been working with the Bigger State Farm for a reimbursement they have been slow to process. Taken 5 months to process. Not to fear, she has been on the Big company to reimburse me for $300. Finally a company that understands what real customer service is about. Kindness to another! Thx Kate for being the boss babe that you are!"
We responded:
"Amber, I'm thrilled that Kate provided exceptional service by diligently assisting with your reimbursement from the Bigger State Farm. Kate truly embodies top-notch customer service, and we're grateful for your recognition of her efforts! If you need further assistance, our office is here for you. - Mary Snider - State Farm Insurance Agent, Washington, DC"
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Elizabeth Fasulo

April 22, 2024

5  out of  5
rating by Elizabeth Fasulo
"Many thanks to Kereen and Mary for another amazing customer service experience setting up a new policy. We needed quick service during a new car buy, and between texts, emails and phone calls, we got it done quickly and with expert service. Can't recommend them highly enough. Thanks, Kereen and Mary!"
We responded:
"Elizabeth, thank you for this wonderful review of our office and amazing service provided by Keeren during the purchase of auto insurance on your new car! We appreciate you!"
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AM Devo Videos

February 28, 2024

5  out of  5
rating by AM Devo Videos
"Had a lovely experience with Kate on staff in Mary's office. She helped me with my Renter's Insurance quote. It was easy, simple and pleasant. Kate, if you are reading this, I appreciate you and you are a rockstar!! Keep it up team!"
We responded:
"Thank you for this wonderful review of Kate and her assistance in helping you with your Renters insurance coverage! "
Profile photo of John Talone

John Talone

February 16, 2024

5  out of  5
rating by John Talone
"Kate Johnson is an agent at the Mary Snyder State Farm Agency and I would recommend her to any potential people who need insurance for a home or car. She is extremely knowledgeable and does her job very well. On a side note she is a very nice person to deal with!"
We responded:
"John, thank you for this wonderful five star review of Kate and our Agency! Kate is a valued team member and enjoys helping new and existing customers with their Home, Car and Life insurance needs. "
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Bill M

November 14, 2023

5  out of  5
rating by Bill M
"Always answers your questions in a professional and prompt manner. Excellent. A +"
We responded:
"Thank you for the positive review, Bill. We appreciate the A+! Please don't hesitate to reach out if you need anything!"
Profile photo of Mauri Lopez

Mauri Lopez

September 7, 2023

5  out of  5
rating by Mauri Lopez
"You are the best"
We responded:
"Thank you for the 5 star review, Mauri! We appreciate you and love helping clients with their Business insurance needs!"
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H. Junk

June 16, 2023

5  out of  5
rating by H. Junk
"I recently switched to State Farm after being with Allstate for many years. Mary was knowledgable and responsive during the process of getting quotes. Once I decided to make the switch, she made it efficient and easy. Mary and her team are professional, knowledgable, responsive and kind. I haven't had any claims yet, but so far I am very happy."
We responded:
"Thank you for the amazing review! Our team works hard to provide a great insurance experience in Washington, DC and we are thrilled to hear that you are happy with our services. We are thankful to have you as part of our State Farm family and look forward to continuing our relationship!"
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Esi Bekoe

May 15, 2023

5  out of  5
rating by Esi Bekoe
"It was such a pleasure and easy to get the assistance I needed from Mary."
We responded:
"Thank you, Esi! We are happy to help you with your Auto insurance coverage and appreciate your business! "
Profile photo of Stacey “mborochick73” Flood

Stacey “mborochick73” Flood

May 1, 2023

5  out of  5
rating by Stacey “mborochick73” Flood
"Great coverage and customer service."
We responded:
"Thank you, Stacey! It’s a pleasure helping you with your Home, Auto and Life insurance needs. We appreciate your business!"
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Mom H

March 2, 2023

5  out of  5
rating by Mom H
"everyone's always efficient, prompt and polite - the trifecta. today i was helped by jack, a winning team we've been with 30 years. mitch brown"
We responded:
"Thank you for this amazing review of our office and Jack, Mom H! We appreciate the trust you’ve placed in our team over the years and love helping you with all of your Homeowners, Auto and Life insurance needs. "